Common Implementation Pitfalls
Scope Creep: Technical debt resolution often uncovers additional issues. Resist the urge to expand scope mid-implementation. Instead:
- Document new findings for future phases/backlog
- Assess impact on current timeline
- Get explicit stakeholder approval for scope changes
- Maintain focus on original success criteria
User Resistance: When users resist changes, despite preparation:
- Identify root causes (fear, workload, past experiences)
- Provide additional training or support
- Leverage change champions/pilot groups within affected teams
- Escalate to executive sponsors when necessary
Technical Surprises: When implementation reveals unexpected technical challenges:
- Pause deployment if risk is high
- Reassess technical approach with senior developers
- Consider alternative solutions or phased approaches
- Update timeline and communicate changes transparently
Stakeholder Communication During Implementation
Weekly Status Updates: Create role-specific communication:
For Executives:
- High-level progress against timeline
- Budget status and variance
- Risk summary and mitigation plans
- Business impact metrics
For End Users:
- What’s changing this week
- How it affects their daily work
- Training opportunities
- Where to get help
For Technical Teams:
- Detailed deployment schedules
- Technical issues and resolutions
- Performance metrics
- Integration status updates